Communications Coordinator

Communications Coordinator

Location: Vancouver – St. Paul’s Hospital / Nephrology Research

Business Title: Communications Coordinator, Can-SOLVE CKD Network Programs

Contract – 25 to 30 hours per week

Desired Start Date: Immediately

Funding Type: Grant Funded

Job Summary

The Can-SOLVE CKD Network is a pan-Canadian network promoting patient-oriented research in chronic kidney disease. The network consists of a large and multi-disciplinary team across the country with a core operations team that supports day-to-day activities.

The activities and accomplishments of this network will benefit Canadians by promoting a cultural shift from care which is disease-centred and provider-focused to care which is patient-centred, informed by evidence, and coordinated across the health care system.

The Communications Coordinator will work with the Senior Manager, Communications in planning and performing day-to-day communications activities for the network. Effectiveness in this role requires a detailed understanding of Can-SOLVE CKD, its priorities and key activities, and the interests of external stakeholders. The position will profile Can-SOLVE CKD and its activities in a clear, compelling and appropriate format to multiple audiences and in a culturally sensitive manner.

Can-SOLVE CKD is a national network; therefore some travel may be required, mostly within Canada. The position is a one-year contract role, 25 to 30 hours per week, with the possibility of renewal and extension subject to funding and performance.

More information on Can-SOLVE CKD can be found at www.cansolveckd.ca

Organizational Status

The Communications Coordinator reports to the Senior Manager, Communications. He/she works closely with the core operations team and key stakeholders including the steering committee, project teams, the Patient Council, Indigenous Peoples’ Engagement and Research Council (IPERC), and partner organizations across Canada.

Work Performed

• Under the direction of the Senior Manager, Communications, researches, writes and prepares various communication materials, including newsletters, progress reports, website content, and social media content.
• Participates in Can-SOLVE CKD committees and working groups to provide knowledge translation, community relations and communications input into key activities, such as research, event planning and policy development.
• Works with the Senior Manager, Communications to plan and execute communication activities and campaigns that enhance Can-SOLVE CKD’s profile among key stakeholders.
• Identifies and responds to emerging opportunities to profile Can-SOLVE CKD, its research and its contributions to key stakeholders. Prepares presentations and supporting materials. Maintains a library of these materials.
• Supports content development and ongoing maintenance for Can-SOLVE CKD’s website.
• Supports outreach efforts to Can-SOLVE CKD partners to ensure rapid, accurate flow of information about network progress.
• Develops print materials. Creates promotional materials such as posters, flyers and newsletters to effectively communicate research activities for digital and print dissemination. Monitors and implements branding and develops collateral materials for community engagement.
• Performs other duties as required.

Consequence of Error

Must be able to work with minimal supervision and exercise good judgment and decision making. Errors in performance of the above-related duties could have a significant impact on the effectiveness, image, reputation and financial status of Can-SOLVE CKD. Error in job function will reflect poorly on Can-SOLVE CKD. The consequences of error would damage public relations and diminish the efficiency and effectiveness of Can-SOLVE CKD. High level of discretion and confidentiality is required. Errors in interpretation of policy and practices could have serious negative impact on relations within the network and with key stakeholders.

Supervision Received

This position reports directly to the Senior Manager, Communications. Work is carried out with minimal supervision and is reviewed in terms of sound communication practices and achievement of specific objectives identified during annual review and throughout the year at regularly scheduled meetings.

Supervision Given

None given.

QUALIFICATIONS

• Undergraduate degree in a relevant discipline.
• Minimum of two years’ experience or the equivalent combination of education and experience.
• Excellent writing skills and demonstrated ability to create compelling news and feature content (please attach examples).
• Experience managing organizational social media accounts and developing social media strategies. Familiarity with social media analytics is an asset.
• Experience formatting web content in WordPress (or a similar content management system). Familiarity with HTML and CSS is an asset.
• Experience developing e-mail marketing campaigns (e.g., monthly newsletters).
• Basic graphic design experience is an asset, including familiarity with Photoshop, Illustrator, and InDesign.
• Strong ability with Word, Excel, and PowerPoint.
• Experience developing materials for a variety of audiences.
• Ability to select the most effective communication tactics for a situation and to show creativity from the conception of ideas to completion of projects.
• Ability to conduct needs analyses, plan, organize, manage, monitor, complete, and evaluate projects within allocated time and resources.
• Ability to interact with diverse internal and external stakeholders, including research team members, patient partners, and funding partner organizations.
• Demonstrated ability to exercise diplomacy and good judgment. Ability to identify and respond to contentious, politically and/or culturally sensitive issues with discretion.
• Ability to be thorough, accurate, and have a high level of attention to detail.
• Ability to work effectively independently and in a team environment.
• Ability to proactively initiate projects.
• Enthusiastic, interactive, and energetic.
• Willing to travel to team-related meetings as required.
• Flexible with work hours.

To apply, please submit your CV, a cover letter indicating your interest in this position, and samples of relevant work to admin@cansolveckd.ca

Thank you for your interest. Please note that only those shortlisted for an interview will be contacted.