PHSA is seeking a creative, compassionate and all-round outstanding communicator to serve as a Communications Officer supporting several provincial program portfolios including Provincial Labs, Health Emergency Management BC, Indigenous Health, Supply Chain, Provincial Language Services and Digital Information Services & Innovation.
Working with PHSA’s support services, this role offers the opportunity to provide internal and external communications support to many different areas of the health-care system and work with a variety of subject matter experts. The successful candidate will possess empathy and maturity, be a role model for customer service, be skilled in project management and managing competing priorities in consultation with your clients and colleagues. If you are a strong communications generalist with a diverse set of skills, keep reading...
In accordance with the Mission, Vision and Values of the Provincial Health Services Authority (PHSA), the Communications Officer is a strategic, compassionate and culturally-safe communicator who – using an inclusive, equitable and anti-racist lens – serves with purpose while upholding his/her shared responsibility for ensuring the highest standards of patient and employee safety and contributing to continuous quality improvement in all aspects of the position.
Reporting to the Manager, Communications & Stakeholder Engagement, the Communications Officer supports the development and implementation of strategic and tactical communication plans and priorities as determined by their manager in collaboration with senior leadership at the program/site level and communications department level. Working with both internal and external stakeholders and facilitating key relationships, the Communications Officer brings their storytelling expertise to their role to produce communications that are high quality, consistent and in alignment with the strategic priorities for PHSA and the specific program.
In keeping with our culture of collaboration and teamwork, the officer participates in the PHSA media on-call roster.
What you'll do
- As a fully contributing member of a high-performance team, supports the development and implementation of consistent and high-quality communication materials for PHSA programs and services, and for partner health authorities and organizations, as appropriate.
- Liaises with media, communications counterparts from other health authorities, the Ministry of Health, provincial and federal agencies, and other key stakeholders to facilitate requests for information and to collaborate with partners on joint initiatives and events.
- Develops, writes and edits a broad range of communication materials, including web materials, newsletters, feature stories, web content, speeches, social media content, and presentations.
- Liaises with all levels of PHSA staff and leaders to research and write media releases, backgrounders, fact sheets, Q&A documents, issues notes and other communications materials to support external reputation management.
- Acts as initial contact for media inquiries and provides support as required for media and other events, where assigned.
- Works collaboratively with broader PHSA communications team members to contribute to centralized, coordinated and proactive editorial planning across all internal and external communication platforms.
What you'll bring
- A level of education, training and experience equivalent to an undergraduate degree in a relevant discipline such as a degree in Journalism, Public Relations or Communications, combined with at least five years of experience in a communications role.
- Excellent interpersonal and communications skills (verbal and written); solid business and feature story writing; skill and proficiency in organizational communication, including communication planning and evaluation and digital engagement practices are required.
- Recent training/experience related to DEI and Cultural Safety is a strong asset for this role.
- The ability to handle highly confidential and sensitive issues with skill, tact and diplomacy is important as is excellent decision making skills; ability to work independently and as part of a team; and flexibility to reprioritize quickly to meet changing priorities.
- Strong working knowledge of Microsoft Office suite of products, Adobe Acrobat, database and web-based programs
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Job Type: Regular Full Time
Location: 1333 W Broadway Vancouver, BC V6H 1G9
Hours of Work: 0830-1630, Monday through Friday
Closing Date: November 10, 2021 by 4:30PM