Please note this position is for a one-year term.
The Communications & Project Coordinator, Focus on People (FOP) is a key contributor to the socialization of the Focus on People 2025 framework and the efforts to bring it to life, which directly impact the faculty and staff experience at UBC. The role is also responsible for facilitating the implementation of the Focus on People (FOP) 2025 Framework, which affects the University’s ability to realize its commitments articulated in the UBC Strategic Plan and other university-wide strategies.
Working closely with colleagues in the VP, Human Resources portfolio, as well as diverse stakeholders across UBC, this role is responsible for developing stories, content, and communications tactics to promote the framework and bring it to life through various UBC communications channels, including the Focus on People website. The Coordinator also monitors progress on the priorities in the FOP 2025 implementation roadmap and connects stakeholders across UBC to progress, metrics, and successes.
This position reports to the Director, Workplace Strategy & Engagement, and works in close collaboration with the Engagement & Communications team within UBC Human Resources. The role also works in partnership with others across the VP, HR portfolio, as well as with diverse colleagues across the university, and external consultants and service providers.
- Works with the Workplace Engagement & Communications team to socialize the framework across the UBC community by delivering on the FOP 2025 Strategic Communications Plan and Calendar
- Generates FOP 2025 story leads and ideas and through research and relationships with stakeholders across the campus, and manages the database of FOP 2025 stories ongoing
- Writes and edits online content, such as stories and updates, for various digital channels, including the Focus on People website and the SharePoint site for Senior HR Leaders at UBC
- Monitors UBC communications (such as e-newsletters) and social media channels for stories and updates on FOP-related initiatives, and collaborates with communications colleagues to highlight and amplify stories through the lens of FOP
- Reviews stories, materials, and updates from to UBC Strategic Plan and the Board of Governor’s meetings to identify FOP-related initiatives and develops stories and other communications materials to keep the UBC community apprised of progress on these efforts using an integrated approach
- Liaises with designers and other vendors to create communications collateral, following HR’s visual identify guidelines and UBC brand standards
- Coordinates ongoing Focus on People updates to the community and the annual update to the Board of Governors, in collaboration with the Workplace Engagement & Communications team
- Plans, promotes, and executes Focus on People events and sessions, such as stakeholder workshops, including the creation of presentation decks and workshop materials
- Collaborates with the Workforce Analytics and Communications & Engagement teams and graphic designers on the collection, data visualization and presentation of metrics associated with FOP reporting, including the results of the Workplace Experiences Survey
- Provides overall project management for Focus on People key initiatives and priorities identified in the Focus on People two-year implementation roadmap
- Ensures that accurate records of project progress, including socialization efforts, are maintained
- Performs other duties as required
Reports to the Director, Workplace Strategy & Engagement. The Communications & Project Coordinator is expected to initiate implementation of the FOP 2025 framework, and work independently, following general policies and procedures and established guidelines (objectives, targets and deadlines). Work is reviewed in terms of deliverables and stakeholder relationships established.
Provide guidance to stakeholders and others who contribute to the implementation of the FOP framework. May provide direction to external service providers such as graphic designers and printing suppliers.
Consequence of Error/Judgement
Exercises judgment and initiative in the implementation and communications of FOP initiatives. The quality, integrity and timeliness of the implementation of the Focus on People framework are critical to the realization of UBC’s people strategy and the ability of the university to deliver the commitments identified in the People & Places core area in the UBC Strategic Plan. Inappropriate, inaccurate ineffectual or poor messaging in communications/marketing content may impact engagement with the FOP framework and may result in negative reputational impact for the university.
- Undergraduate degree in a relevant discipline. Minimum of four years of related experience or the equivalent combination of education and experience. Experience in human resources with particular focus on workplace engagement and/or communications, or equivalent combination of education and experience. Demonstrated experience successfully managing the implementation of a large-scale strategy or plan.
- Excellent verbal and written communications skills; strong listening skills
- Superb content copywriting, editing, and proofreading skills; ability to adapt style for a variety of audiences and media
- Ability to identify and generate story leads and ideas
- Understanding of graphic standards and visual identity guidelines and their application
- Ability to partner effectively with designers, photographers, videographers, and other creative professionals; experience in one or more of these areas is an asset
- Experience with Adobe Creative Suite
- Fluent in current communications methods, practices and techniques in a variety of media, including digital
- Ability to easily develop effective relationships across a large, complex institution and with diverse stakeholders at all levels
- Demonstrated record of meeting deadlines. Ability to manage projects involving diverse stakeholders and limited resources.
- Responsive, productive, and organized. Able to deal with complex demands and quick turnaround times.
- Effective, adaptable self-manager; able to plan and organize a significant and diverse workload in a changing environment.
- Ability to accurately manage project metrics, including recording, tracking, interpreting, and reporting data
- Effective at working independently as well as part of a collaborative, cross-departmental team
- Exercises sound judgement, diplomacy and tact
- Commitment to personal learning, development and improvement in pursuit of own objectives as well as those of the team and the organization
UBC hires on the basis of merit and is strongly committed to equity and diversity within its community. We especially welcome applications from visible minority group members, women, Aboriginal persons, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.
To apply please visit: www.staffcareers.ubc.ca/36999. The application deadline is March 15, 2020.