Communications Coordinator

Back to Blogs Posted: January 16, 2024
Provincial Health Services Authority (PHSA)
January 16, 2024
1333 West Broadway, Vancouver, Canada
Job Type
Level of Experience
Established professional
Job Location
Application Deadline
Until Filled
Membership #


Communications Coordinator

PHSA Corporate

Vancouver, BC

In accordance with the Purpose, Vision, Values and Teachings of the Provincial Health Services Authority (PHSA), the Communications Coordinator is a strategic, compassionate and culturally-safe communicator who – using an inclusive, equitable and anti-racist lens – serves with purpose while upholding a shared responsibility for ensuring the highest standards of patient and employee safety and contributing to continuous quality improvement in all aspects of the position.

Reporting to the Director, Communications & Engagement, for a 12-month term with potential for an extension, the Communications Coordinator will provide communications and planning support to some of our more public facing clinical programs. The Communications Coordinator collaborates with peers on the Communications & Engagement team to edit or create content for PHSA’s channels, sharing organizational information and updates as well as stories of success. This includes close collaboration with other teams within PHSA programs and departments to provide planning, logistic and communications support, related to strategic priority areas within PHSA. The Communications Coordinator will ensure overall quality, consistency and effectiveness of complex communication materials.

The successful applicant recognizes the inherent rights of and title of BC First Nations and rights of all First Nations, Inuit and Metis in the province. They have superior written, verbal and interpersonal communication skills and is extremely detail-oriented, capable of simultaneously managing multiple projects and client expectations. They will also excel at building relationships to achieve shared goals.

What you’ll do

  • As a fully contributing member of a high-performance team, supports the development and implementation of consistent and high-quality communication materials for PHSA programs and services as directed.
  • Develops, writes and edits a broad range of communication materials, including web materials, newsletters, feature stories, web content, speeches, social media content, and presentations.
  • Works collaboratively to contribute to centralized, coordinated and proactive editorial planning across all internal and external communication platforms

What you bring


  • A level of education, training and experience equivalent to an undergraduate degree in a relevant discipline such as a degree in Journalism, Public Relations or Communications, combined with three to five years of experience in a communications role.
  • Excellent interpersonal and communications skills (verbal and written); solid business and story writing; skill and proficiency in organizational communication, including communication planning and evaluation and digital engagement practices are required.
  • Recent training/experience related to DEI and Cultural Safety is a strong asset for this role.
  • The ability to handle highly confidential and sensitive issues with skill, tact and diplomacy is important as is excellent decision-making skills; ability to work independently and as part of a team; and flexibility to reprioritize quickly to meet changing priorities.
  • Strong working knowledge of Microsoft Office suite of products, Adobe Acrobat, database and web-based programs.
  • Skills & Knowledge

  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

    Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time

Salary Range: $65,884 - $94,708 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 4C1
Closing date: Applications accepted until position is filled
Hours of Work: 0900-1700 (Monday to Friday)
Requisition # 158482E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs:

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

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