Communications Manager – Arts, Culture and Community Services

Back to Blogs Posted: January 6, 2021
City of Vancouver
January 6, 2021
Vancouver, Canada
Job Type
Level of Experience
Strategic advisor
Membership #


The Communication Manager is the primary communicator for the City in all matters of strategic communications activity, and is responsible for managing communications planning and execution. This role supports the concept of a “single point of contact” and provides communication consulting expertise and guidance to enable the overall success of the Arts, Culture and Community Services (ACCS) group.

The ACCS portfolio includes Affordable Housing and Homelessness Services, Social Policy and Cultural Services. The Manager leads in the development and implementation of proactive communication programs and strategies around topics such as social and supportive housing, land economics and development, issues around homelessness, mental health and addictions, the Healthy City Strategy, Culture Shift, public art and social infrastructure planning.

The Manager provides leadership and direction to a small team of communications staff and outside contractors and suppliers to ensure program continuity and flexibility to meet emerging needs.

The position reports to the Director of Civic Engagement and Communications (CEC) and works with other Communication centers of expertise to deliver, implement and support an integrated and complementary approach to all communication efforts within the City.

Minimum Qualification Requirements

Education and Experience:

  • Bachelor’s degree in Communications preferred
  • Minimum 8 - 10 years of experience in progressively senior communications roles in organizational or internal employee communications portfolio
  • Minimum 5 years’ experience managing employees, project teams and contractors

Knowledge, Skills and Abilities:

Successful candidate will be:

  • a self-starter and critical thinker
  • experience working with diverse communities
  • excellent communicator, excellent verbal and written communications skills
  • able to diplomatically ask questions, challenge and suggest alternative strategies and approaches
  • experienced in developing and executing strategic communications plans
  • ability to see the big picture and anticipate emerging issues and trends, and then tailor communications tactics to address them.
  • advanced corporate and media issues management expertise
  • able to manage, prioritize, and execute multiple projects and teams at time
  • a strong and valued individual contributor as well as an integral collaborative member of the communications team
  • excellent relationship building skills with and advising to senior executives
  • able to demonstrate resourceful thinking and the ability to make decisions and organize thoughts under time and budget constraints
  • knowledgeable about local government operations and processes
  • Second language is an asset

Application Close: January 27, 2021

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities and persons with disabilities. The City of Vancouver is always interested in adding high performing team members to its staff.  If you would like to be considered for this exciting and impactful career opportunity, please apply on our careers site.

For more details and to apply, visit our website:

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