Communications Specialist, Clinical Informatics and Business Support (CIBS)

Back to Blogs Posted: July 5, 2017
BC Cancer Agency
July 5, 2017
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The BC Cancer Agency is committed to reducing the incidence of cancer, reducing the mortality from cancer, and improving the quality of life of those living with cancer. BC Cancer Agency provides a comprehensive cancer control program for the people of British Columbia in partnership with regional health authorities to deliver a range of cancer services, which include prevention, screening and early detection, diagnosis and treatment, research, education, supportive care, rehabilitation and palliative care. It operates six regional cancer centres in Surrey, Kelowna, Vancouver, Victoria, Abbotsford and Prince George, along with two research centres that conduct research into the causes and cures for cancer.

BC Cancer is an agency of the Provincial Health Services Authority (PHSA) which plans, manages and evaluates specialty and province-wide health care services across BC. PHSA embodies values that reflect a commitment to excellence. These include: Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose.

The Role:

Reporting to the Senior Director, Clinical Informatics & Business Support, with a matrix reporting relationship to the Manager, Agency Communications, the Communications Specialist is responsible for providing advice, engagement, and communication services for the BC Cancer Agency’s projects, starting with the Clinical & Services Transformation project which is currently in development at BC Cancer.

Working with the project implementation teams, and operations and medical leadership, the Specialist manages the development and implementation of a comprehensive evidence-based engagement and communication strategy to meet project objectives. The Specialist will work within the broader PHSA communications framework and accountabilities and develop coordinated action plans to ensure communications are effective in reaching and engaging our key stakeholders. The role also provides advice and guidance to peers in developing key messages, producing quality materials and identifying effective communication channels.

Key Accountabilities:

  • Leads the development, implementation and evaluation of multi-pronged, evidence-based, engagement and communication strategies with project teams and stakeholders. Promotes staff and stakeholder awareness, engagement and understanding of BCCA projects to ensure objectives are achieved.
  • Provides oversight as well as hands-on development of diverse project communications such as web based media, internal briefs, publications, newsletters, brochures, annual reports and presentations. Researches and determines content in conjunction with the project implementation teams, operations and medical leadership. Ensures overall consistency and effectiveness of complex project communication materials.
  • Engages internal and external stakeholders to ensure project communication strategies are responsive to internal and external drivers. Responds to requests for information from stakeholders, communicates messages clearly and concisely to engage, support, and build awareness of projects. Contributes to a positive reputation for all projects.
  • Liaises with internal and external stakeholders to develop a broad understanding of critical issues, challenges and strategic directions pertaining to the projects. Fosters open dialogue and communicates messages clearly and concisely in support of project objectives.
  • Working within the communications framework managed by PHSA’s communication team at BC Cancer Agency, this position liaises with communications and other relevant external groups to ensure quality and consistency in writing, production and delivery of messages across BCCA and PHSA.
  • Liaises with representatives from other health authorities, provincial and federal agencies, health care companies, affiliated professional organizations and groups to respond to requests for project information and to collaborate on joint initiatives and events related to the projects.
  • Monitors budget expenditures related to project engagement and project communications. Conducts analysis of variances and provides reports to the Senior Director.


A level of education, training, and experience equivalent to a Bachelor Degree in Journalism, Public Relations, Communications, or Business Administration, and five (5) years of experience in a complex multi-stakeholder environment related to communications.

Excellent interpersonal and communications skills (verbal and written). Solid journalistic business writing and the creation of compelling publications; skill and proficiency in organizational electronic communication technology. Ability to handle highly confidential and sensitive issues with skill, tact and discretion. Ability to work effectively and diplomatically with a wide variety of internal and external stakeholders with diverse interests. Ability to work independently and as part of a team. Ability to creatively organize work and manage multiple priorities in a fast paced environment. Demonstrated ability to develop budget and manage financial resources following approved business processes. Demonstrated ability to operate related equipment, as well as fully proficient in the use of various office software programs including web-based programs. Physical ability to carry out the duties of the position.

We invite candidates to apply online by visiting

Applications will be accepted until the position is filled.


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