Senior Manager, Communications (14-month maternity leave)

Back to Blogs Posted: February 1, 2021
BC Council for International Education
February 1, 2021
Vancouver, Canada
Job Type
Level of Experience
Established professional


Position summary:

The Senior Manager, Communications is responsible for guiding the overall strategic direction of BCCIE’s communications, including the crafting of a communications strategy and leading on its implementation, reporting to the Director of Operations and Communications.

Duties and responsibilities:

With guidance from the Executive Director and other members of the Senior Leadership Team, the Senior Manager, Communications leads a broad range of key communications strategies, activities, and functions vital to the success and growth of BCCIE and to the stakeholders and sector it serves. This position functions at both strategic and tactical levels with significant interaction and close consultation with the Senior Leadership Team and other functional areas of the organization.

Key duties include the following:

  • Create the BCCIE communications strategy and annual plan and other communication-related projects and ensure these complement and feed into the BCCIE Operational Plan and BCCIE Service Plan
  • Work collaboratively with program managers to address their specific communications needs for key projects and activities
  • Create the editorial schedules for BCCIE publications and activities such as Spotlight and Summer Conference newsletters
  • Lead on regular stakeholder outreach through electronic communication channels and respond to stakeholder requests as needed
  • Lead the development of online content and content management, including news and events, for the BCCIE website and continue to improve website functionality
  • Produce or source content for news releases, reports, announcements, and other print and electronic collateral as well as for speeches as required
  • Oversee all graphic design and web development work created by staff in addition to design and development work created by outside consultants
  • Manage design work and assist with content for BCCIE corporate reports including the BCCIE Annual Report and BCCIE Service Plan, when required
  • Develop and provide oversight for BCCIE’s social media strategy which includes social networks and platforms such as Twitter, Facebook, YouTube, and LinkedIn
  • Act as a primary media contact, responsible for all aspects of media relations for BCCIE including liaison with the Ministry and Government of BC communications teams as required
  • Act as the communications lead for BCCIE’s annual conference Summer Conference, which includes speech writing, social media, video creation, and overseeing all communications announcements, schedules, and publications related to the conference
  • Create BCCIE presentations as required and maintain and manage an archived collection of all PowerPoint slides, presentations, and speaking notes for the organization
  • Manage vendor relationships for communication activities and projects as they relate to BCCIE’s communication needs
  • Ensure key data, metrics, trends and reports relevant to BC’s international education sector is kept up to date and reflected throughout our communications platforms
  • Other general duties as appropriate under the direction of the Senior Leadership Team

Supervision given and received:

  • Work is performed under general direction with minimal day-to-day guidance from the Director, Operations and Communications and the Senior Leadership Team
  • Position has one direct report
  • Position may also supervise short term contractors and/or co-op students

Unusual working conditions:

A high level of initiative and self-directed action is required. The incumbent should be prepared to deal with the different business and cultural styles of international students and colleagues and international clients; this requires the ability to adjust to other cultural and linguistic settings and the capacity to accommodate the unusual and the unexpected.

Required qualifications:

  • Diploma or Bachelor’s in communications, marketing, public relations, business administration or a related and applicable discipline
  • Five or more years of relevant work experience in communications or public relations
  • Excellent English verbal and written communication skills
  • Ability to multi-task, identify, and prioritize tasks and work in a fast-paced team environment
  • Experience with Google Analytics and Hootsuite social media and website monitoring tools or other equivalent tools
  • Experience using WordPress and Drupal content management systems
  • Experience with all MS products including Access, Word, PowerPoint, Excel, and Outlook for contact management and business communications
  • Familiarity with designing for e-mail and platforms such as MailChimp
  • Must be legally eligible to work in Canada

Desired qualifications:

  • Fluency in an additional language
  • Experience in cross-cultural communications either through post-secondary study, travel or direct work experience
  • Experience with professional print production with offset presses (CMYK, Pantone Matching System, readying files for press)
  • Experience with graphic design and web-based publishing tools (i.e. Adobe Creative Suite, Dreamweaver, Flash, HTML, PDF)

Deadline for applications is 4:00 p.m. PT on February 15, 2021. Please email your application directly to and include a cover letter and resume by this date.

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