What we do
At BC Children’s Hospital Foundation, we’re on a quest to ensure every kid in the province receives the best health care imaginable. As a fundraising organization, we inspire people and communities to support BC Children’s Hospital, along with its world-class research institute, mental health facility and rehabilitation centre.
Our work makes a profound difference. From helping get the boldest research ideas off the ground to supporting the most advanced equipment, together we are pushing the boundaries of what’s possible in children’s health care. This is no small task—which is why we’re looking for passionate people to join our team and help propel our mission forward.
What you’ll do
As the Communications Coordinator, reporting to the Associate Director, Communications, you will hold an interesting and varied portfolio. As an experienced communications professional, you will spend a significant amount of your time managing and supporting strategic, compelling and customized communications and marketing initiatives to enhance donor retention, stewardship, engagement and growth. Additionally, you will serve as a primary liaison with patient families who work with us on these initiatives, and will be responsible for project and administrative management of our patient family portfolio.
More specifically, your responsibilities will include:
Communications Support (50-60%):
- Work collaboratively with the marketing & communications team, coordinating projects supporting the Foundation’s communications and marketing needs from start to finish, including, but not limited to lotteries, donor touchpoints and donor event communications.
- Developing and maintaining production timelines and work back plans, and liaising with designers and other team members, to support the timely development of collateral and other design outputs.
- Providing communications support where needed in areas such as writing, storytelling and media relations.
- Working collaboratively with cross-functional teams including donor relations, events, philanthropy teams and others to ensure success through alignment in goals, strategy, messaging and approach.
- Tracking and measuring the effectiveness of donor marketing and communications initiatives and prepare wrap-up reports.
Patient Family Liaison (40-50%):
- Identifying, recruiting and cultivating a network of patient families for ongoing spokesperson and content development needs, as well as participating in various Foundation initiatives.
- Coordinating and responding to requests from Foundation teams seeking involvement of patient families in fundraising and stewardship activities.
- Supporting consistency in the Foundation’s brand and key messages by ensuring patient families and hospital staff are briefed on Foundation messaging prior to speaking engagements.
- Monitoring for and conducting intake discussions with patient families to evaluate potential opportunities to work with them.
- Developing and maintaining the patient family database for time efficient selection, allocation and communication.
- Coordinating approvals of patient family content, including print, written, and multimedia assets before they are used in Foundation activities.
Why you’ll love this role
This is an exciting opportunity within a fast-paced, cross-functional organization focused on project coordination, writing, spokesperson and stakeholder management, and design production management.
You will love this role if you are:
- An extraordinary writer and communicator with a hunger to learn and grow.
- A natural multi-tasker who relishes details and managing timelines and projects.
- Personable, approachable and welcomes the opportunity to work with patient families.
- Excited to work with a large variety of stakeholders to bring great opportunities to life.
- Truly inspired by how our donors are advancing health care for kids across the province.
What you bring
As the ideal candidate, you are not only enthusiastic, proactive and highly organized, but you are also passionate about developing great relationships and working collaboratively with various team members and stakeholders to help the Foundation pursue excellence in its communications and marketing activities. You love working with others to proactively create great experiences for donors, and you find the opportunity to work with patient families meaningful and purpose-driven. You relish details and managing timelines and projects to ensure that the team is delivering high-quality support in a timely fashion, and you’re an experienced communicator with a hunger to learn and grow. You embody BCCHF’s values of: excellence, collaboration, accountability, integrity and innovation.
In addition, you will have:
- University degree in a related field (e.g. Communications, Marketing, Fundraising Management, Non-profit Management). Three to five years’ experience in communications or marketing roles in an in-house or agency setting.
- Ability to think and act strategically, and align activities to Foundation’s brand, messaging and approach.
- Strong written and verbal communication and relationship building skills.
- Ability to effectively collaborate with Foundation team members.
- Ability to exercise discretion in managing and communicating sensitive information.
- Self-starter who takes a pro-active approach to all projects.
- Thrive on feedback and collaboration, and demonstrate a continuous desire to learn and improve.
- Excellent organizational and time management skills, with the ability to multi-task and work calmly under pressure.
- Experienced in using a variety of technologies and platforms for content development and management.
What you can expect
This position is based in our office located in Vancouver, BC. Due to the pandemic, most of our team is currently working remotely from home until the end of this year. Looking beyond the pandemic, we will be embracing a hybrid work environment where you will have the opportunity to work from home up to 50% of the time.
Throughout the pandemic, BCCHF has committed to prioritizing the health and safety of our team members. As an organization who advocates for child health, we have implemented a mandatory vaccination policy requiring that all employees who work for BCCHF must be fully vaccinated against COVID-19. Reasonable accommodations will be made upon request should there be a need for an exemption based on the BC Human Rights Code protected grounds; these will be reviewed and discussed on a case-by-case basis.
We believe that anything is possible. And that permeates every action we take. As a team, we push ourselves to constantly aim higher in our work. We try new things and challenge the status quo. We respect each other and act from a place of compassion in everything we do.
While we take our work seriously, we’re also big on taking care of our team. We offer perks like a nine-day fortnight schedule and flexible hours, top-notch health and dental benefits, and a commitment to professional development.
We think it’s a pretty amazing place. Others agree—we’re proud to say that we’ve been recognized as one of BC’s Top Employers for 11 years in a row.
Seem like the right place for you? Join us and help kids shine. Apply online at by November 18, 2021 at www.bcchf.ca/careers