Communications Manager – Media

Back to Blogs Posted: June 10, 2021
City of Vancouver
June 10, 2021
Vancouver, Canada
Job Type
Level of Experience
Strategic advisor
Membership #


The Communications Manager - Media is a key role at the City of Vancouver. Issues management and reputation management are key to this role. The position is responsible for driving content generation and distribution across all platforms including digital and traditional media channels, leading best practices in media relations / news sharing, proactive issues management, and external communication planning for key files.

This position leads in the development and implementation of proactive communication programs and strategies from both a corporate and client group perspective. Works closely with the Director and other Communication centres of expertise to deliver, implement and support an integrated and complementary approach to all communication efforts within the City.

The Communications Manager – Media reports to the Director, Civic Engagement & Communications and is responsible for a team of communications professionals that provides strategic advice and counsel for proactive and reactive communications both at the corporate/City-wide and departmental level. This position will work closely with organization’s senior executives, client departments, communications staff and outside contractors.

Minimum Qualification Requirements

Education and Experience:

Bachelor’s degree in Communications is preferred.

A minimum 8 years of experience in progressively senior communications roles in an organizational setting and/or communication consulting. 

5 years’ experience managing employees, project teams and contractors, or an equivalent combination of education, training and experience.


Knowledge, Skills and Abilities:

Demonstrated experience with and passion for dealing with multiple, high-profile and complex issues on a daily basis.

Experience with proactively managing an organization’s reputation in the social media realm high awareness of emerging trends and best practices in social media, corporate and media issues management.

Ability to demonstrate a basic understanding of Search and Social Media Marketing, and how it affects the larger online marketing strategy.

Strong experience with multi-media production, media strategy and understanding a traditional and social media mix to drive engagement and awareness.

Familiarity with and deep understanding of the Vancouver and B.C. media market, including multilingual and cultural media.

Excellent knowledge about local government operations and processes.

Extensive knowledge in developing and executing strategic communications plans.

Excellent communication (verbal and written) skills.

Ability to communicate effectively; foster high standards; coach; inspire and manage multi-disciplinary teams in a fast-paced, performance-focused environment using excellent interpersonal, visual design, presentation and written skills.

Ability to manage, prioritize, and execute multiple projects and teams.

Strong relationship building skills and providing advice to senior executives.

Ability to make decisions and organize thoughts under time and budget constraints.

Ability to speak a second language is an asset.

Able to diplomatically ask questions, challenge and suggest alternative strategies and approaches.

Self-starter and critical thinker.

For more details and to apply, visit our Careers page.

Please note the posting closes June 30.

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds, including Indigenous applicants, all genders, nationalities and persons with disabilities. The City of Vancouver is always interested in adding high performing team members to its staff.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.


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