Leadership Communications Manager

Back to Blogs Posted: June 27, 2022
June 27, 2022
Anywhere, Canada
Job Type
Level of Experience
Established professional, Strategic advisor
Job Location
Application Deadline
Until Filled
Membership #


At Coast Capital, we’re not dreaming about a better future, we’re building one.

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since 2000 alone – because when our members do well, we believe our communities should do well too.

The Leadership Communications Manager leads the development and implementation of integrated communication strategies and content development in support of Coast Capital's strategic priorities and business objectives, with a particular focus on the company's leadership communications. The Manager plans, implements and executes communications for the CEO and senior leaders – including through speeches, email and Intranet updates, all-staff calls, blogs, internal events, reports and presentations – that inform, educate, and influence target audiences including employees, members, partners and other stakeholders.

Reporting to the Director, Internal & Employee Communications, the Manager is responsible for communications counsel, planning and implementation for a range of internal clients, including the CEO, Executive Committee, senior leadership, department heads, division leaders and project leaders. Working collaboratively with internal partners, the Manager is frequently engaged in designing and rolling out communications on sensitive topics.

What you’ll get to do: 

  • Work closely with Communications team senior leaders to manage executive communications on organization-wide initiatives and projects.
  • Plan, manage, implement and execute CEO communications, including blog posts, speeches, all-staff calls, and internal and external presentations.
  • Plan, manage, implement and execute the communication of our corporate strategy and corporate planning updates.
  • Provide advanced writing and editing for critical corporate initiatives, including creating and maintaining dynamic and interactive content.
  • Deliver effective integrated communication solutions through collaborative working relationships with each functional area of the Communications department and company-wide partners, as appropriate.
  • Provide support in developing communication strategies and preparing confidential materials for management about sensitive Human Resource announcements and contentious corporate matters.
  • Represent the Communications team by demonstrating integral leadership and positively promoting the organization's vision and direction while being an effective change leader.
  • Research, learn and keep abreast of innovations and best practices in the area of Leadership Communications to be a champion for continuous improvement in our activities.
  • Keeps up-to-date on key industry players and market/competitive landscape and maintains an awareness of external factors that affect the industry (regulatory environment, suppliers, etc.) to provide insightful and competitive recommendations.

What you’ll bring: 

  • Bachelor's Degree and experience in public relations, communications or journalism is required.
  • Minimum 7 – 9 Years of Job-Related Experience
  • Demonstrable experience in strategic and executive communications, including experience directly supporting and working alongside CEOs and executive teams, project management and planning, and production management for various communications materials.
  • Understanding of effective communication concepts, tools and techniques, including knowledge of effective influencing tactics and strategies.
  • Ability to interview subject matter experts to distill key messages and deliver superior communications products.
  • Exceptional writing, editing and proofreading skills.
  • Must have working-level knowledge and/or skills as follows: understanding of web technology, communication theory and tools, design, print production, special event planning, Intranet content production and posting, email and social media.
  • Strong knowledge of MS Office, including Word, Excel, Powerpoint and MS Sharepoint.
  • Knowledge of financial services is an asset.

Visit www.coastcapitalsavings.com/careers to learn more and apply.

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