People and Operations Manager

Back to Blogs Posted: May 16, 2022
50th Parallel Public Relations Inc.
May 16, 2022
1600 Quadra Street, Victoria, Canada
Job Type
Level of Experience
Established professional
Job Location
Application Deadline
Until Filled


Reports to: Founder and Managing Director, Nazaneen Lauriault

About 50th Parallel Public Relations: Raising your voices. 50th Parallel Public Relations is a full-service strategy and creative communications agency based in Victoria. We work with clients aligned with our values including Indigenous organizations and communities, government and delegated agencies, thought leaders, not for profits and purpose-driven businesses. Our team is made up of passionate and intentional people who are driven by integrity and collaboration.

Position Objective: Reporting to the Founder and Managing Director, the People and Operations Manager will be responsible for developing a wide variety of organizational development strategies, supporting team members to lift performance, shift mindsets and build capability across the company. This position has been strategically designed to facilitate business development and growth while supporting the current client and team roster. The successful candidate will be an entrepreneurial-minded, solutions-orientated and innovative individual who thrives on making things run efficiently.

With the intention of keeping things fresh and interesting this role will be acting as the backbone of the entire organization, with touchpoints in a wide variety of aspects of the company. Not only will you be in charge of improving the current systems used, but you’ll be responsible for developing and implementing new reporting methods and systems to better facilitate our success tracking and growth to better serve our clients and community. As the People and Operations Manager you will be supporting our team both behind the scenes systems as well as people-related topics.

Key Responsibilities:
• Champion our culture and values positively to drive value-based behaviors.
• Supporting the team with reporting and process development to help streamline communication and increase productivity company-wide
• Manage the company’s master schedule and oversee workflow, time tracking and reports on project timelines.
• Support People in and out of the organization through employee engagement, client management, and vendor coordination.
• Designing and implementing financial cycle activities such as budget planning, cash-flow forecasting and financial growth planning.
• Assist with new business development through prospect research and proposal writing.
• Other duties requested by the Founder and Managing Director, as needed

• 4+ years of HR/Operational/Management experience in a creative or communications agency.
• Proven track record of building and improving an engaging and welcoming culture as well as operational processes and procedures.
• Passion for establishing successful workflows and processes.
• Familiarity with project management software (we use Monday).
• Some understanding of agency financial management or a willingness to learn.
• Strong organizational development experience supporting team effectiveness, coaching, and culture.
• Experience in leading and advising on performance management and end of employment processes.
• A love for dogs (we are a dog-friendly office)

The Successful Candidate Looks Like:
• Exceptional attention to detail and communication skills
• Highly motivated with a passion for innovation and drive to build better processes and improve efficiencies.
• An innovative mind that sees potential and opportunities and comes up with new ideas on how to improve our employee experience
• You have strong interpersonal skills with the ability to build excellent working relationships with staff and clients
• Adaptable, flexible and able to manage multiple and competing deadlines
• Ability to work within an entrepreneurial and fast-paced environment
• Commitment to the highest professional standards
• Experience in/ability to rapidly acquire new knowledge
• You like to push and challenge yourself

Our Culture and Vision: We believe in our people and are building a company our team is proud to work for, which stands on values of open and honest communication, respect, passion, integrity and collaboration. We value our team and the skills they bring with them and we constantly look for ways to support our team’s professional growth as we continue to expand our capacity and services. We are committed to providing a professional and safe atmosphere and promoting equality of opportunity. We respectfully acknowledge that our operations are on the traditional and ancestral unceded territory of the Lekwungen speaking, Songhees, Esquimalt and WSÁNEĆ peoples in Victoria. At 50th Parallel Public Relations, we welcome all ages, races, gender identities, sexual orientations, cultures, religions and beliefs. We value people and the skills they bring to our team and are committed to providing a safe, supportive and open environment for all of our employees. For more information about 50th Parallel Public Relations, please visit

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