Senior Communications Officer (external)

Back to Blogs Posted: January 28, 2019
Capilano University
January 28, 2019
North Vancouver, Canada
Job Type
Level of Experience
Established professional


Providing an essential, centralized service to Capilano University’s outreach and public information objectives, the senior communications officer performs a pivotal role in communicating the University’s mandate and position on a wide variety of issues. This position is privy to confidential matters including University strategy and labour relations and works to provide the public with clear information regarding the University’s position on emerging issues and matters of interest.

The officer is the lead liaison between the University and the media and employs a variety of strategies to engage media interest in stories of CapU individuals, initiatives, challenges and successes that facilitates informed reporting. The officer is guided by a strong sense of story and consults with knowledge experts throughout the University community to assist media in their information requests. The officer routinely monitors and reports on media coverage, assessing and communicating its impact upon the University’s reputation. As well, the officer monitors and responds to social media inquiries and statements, always guided by the commitment to presenting accurate, timely information.

The incumbent takes complex subject matter and formulates action plans to lead a variety of public relations initiatives aimed at the media, government and other stakeholders in the community. The incumbent is skilled in researching and preparing briefing papers for executive and highly responsive and respectful to the tight deadlines which drive media interest and coverage.

The officer is a skilled storyteller in their own right, and able to create informed, engaging content for the University’s primary communications channels. The officer represents Capilano University to internal and external audiences as required, and reports to the director, communications & marketing. In this senior role, the officer may represent the director when requested.

Find full details are available on our website. Please note this is a full-time, six-month term position.

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