Hear from our leaders, members, sponsors and speakers
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Join the IABC Pen Pal program
February 15, 2022We are relaunching the IABC Pen Pal program! Do you recall the last time you put pen to paper? Take a break from Zoom calls, social media, emails and all… Read more
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Service Design Case Study: BC Assessment Complaint Process
January 31, 2022Understanding the service exchanges between an organization and its customers can help to better align customer needs with a company’s processes, and where there are exchange friction points, these can… Read more
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What’s on your 2022 wish list?
January 21, 2022A new calendar year often brings renewed energy fueled by words that inspire us to set and realize our goals. Every moment is a fresh beginning. Every time you tear… Read more
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IABC/BC’s December 7, 2021 Holiday Social at Steamworks Brewpub
December 21, 2021Co-hosted by CPRS and IABC/BC, our December 7 holiday social event was a resounding success! After nearly 2 years of COVID-19 restrictions, everyone was starved for a physical gathering to… Read more
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🎄 A warm holiday greeting to my IABC British Columbia family! 🎄
December 15, 2021While it’s hard to believe that another year is coming to an end, I am foremost grateful to have the opportunity to reflect on this momentous period with all of… Read more